Opticom Solutions Inc is an independent IT service company and are a provider that provides IT services to small companies and individuals. We are unique because we specialize in products from a wide variety. Opticom Solutions Inc has no affiliation with any third-party companies unless such relationship is expressly specified. Opticom Solutions Inc is not responsible for third party content provided on the Site and you bear all risks associated with the use of such third party content, products and services. Opticom Solutions Inc support staffs are Opticom Solutions Inc technicians but do not necessarily hold any certifications from any third party unless expressly specified.
The Opticom Solutions Inc portal and all content provided on the site are provided on "as is" and "as available" basis, except where expressly provided otherwise. Opticom Solutions Inc expressly disclaims all warranties of any kind to the fullest extent allowable by applicable law, whether express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose and non-infringement, with respect to the Opticom Solutions Inc Website and all content provided on or through the Opticom Solutions Inc Website. Opticom Solutions Inc makes no representations or warranties as to:
The Opticom Solutions Inc website or its Content will meet your requirements;
The accuracy, reliability or quality of the results that may be obtained from the use of the Opticom Solutions Inc website, its Content, or anything obtained by you on the Opticom Solutions Inc Website or its Content will meet your expectations. Opticom Solutions Inc makes no representations or warranties that the Opticom Solutions Inc Website will be available on a timely, continuous, secure or error-free basis. Any Content accessed, downloaded or otherwise obtained on or through the use of the site should be used at your own discretion. Opticom Solutions Inc shall have no responsibility for any kind of damage to the customer or visitor to our website.
Terms & Conditions
I understand it is my responsibility to ensure that I have a copy of all necessary software and I am also responsible for maintaining all of the following: backup of all information and data, text messages, emails, any other material, data or software owned by the (customer).I also understand that under no circumstances the amount paid for any software installed by Opticom Solutions Inc support technician for which a license has to be purchased will be refunded.
I acknowledge and agree that Opticom Solutions Inc support technician or its partners have no responsibility or legal liability under any circumstances at any time for the loss or corruption of any of the following: customer data, software, or hardware that may arise out of services provided or due to a hardware malfunction.
I also understand that the services provided to me are ‘AS IS’ and there are NO other warranties provided for services rendered. However, I am aware of the fact that if I experience a problem with the services provided to me on this day then I would have to email the provider of services at firstname.lastname@example.org within seven (7) business days from the date of sale to raise a ticket with Opticom Solutions Inc. Opticom Solutions Inc will use commercially reasonable efforts to try to resolve the problem at no additional charge the payment will be processed by a secured payment gateway.
Refund and Cancellations:
If a customer buys any package or contract s/he can cancel this contract within 3 days. After cancellation, the company will refund money after deducting service charge. Customer cancelling service mid-term will be charged fully. Please send an email to support@Opticom Solutions Inc.com or call +1-888-572-7957 to cancel the service/contract.
After review and if approved your account will be refunded and credit will be issued which shall be on your credit statement within 2 to 3 weeks of credit issue date. An Accounts services agent will contact you to confirm receipt of the e-mail via e-mail or via phone, please do not attempt to contact the technical support number as the technical staff does not have authority to handle such issues.
In order to submit the cancellation request please do provide:
Your Full Name
Your Full Address
Contact Phone Number
Date of Service provided or Contract provided